Paul Rice


Market Analysis and Resource Planning:
Customer experience and engagement, Demand forecasting, Demand response, Distributed Energy Resources, Energy efficiency, Market assessments, New and alternative markets, Payment program alternatives, Product development, Smart grid

Incentive regulation, Performance benchmarking, Rate design, Regulatory policy, Regulatory policy advisory services with a focus on our Future of Energy practice, Regulatory strategy, Revenue requirements

Utility Regulation:
Business model, Utility of the Future

Paul Rice

Assistant Vice President

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Summary of Experience

Mr. Rice is a consultant with over 15 years of new business model, product development, and consulting experience. He is a trailblazer in developing client capabilities in customer experience, microgrids, renewable and distributed energy solutions, and alternative utility business strategies, and will provide clients with innovative energy and technology solutions under our Future of Energy practice.

Mr. Rice possesses a wealth of knowledge in product development, particularly high-engagement customer solutions centered around new energy, energy efficiency, demand response, IoT, and mobile-optimized services. Previously, he was the Director of New Energy and Customer Solutions Offerings at Black & Veatch Management Consulting, where he was responsible for all aspects of the new energy and end-customer solutions offerings. Before joining Black & Veatch, Mr. Rice was a Lead Product Developer for Duke Energy’s enterprise-wide innovation and retail programs organization. In that role, Mr. Rice helped build Duke’s innovation practice from the ground up and led development for several highly strategic and transformational products and services.

In 2016, Mr. Rice was responsible for bringing one of the first products to market that merged customer engagement and behavior modification strategies with energy efficiency, demand response, and two-way communication devices through a mobile-optimized customer platform. The product was the winner of the DistribuTECH Demand Response Product of the Year. Mr. Rice has further applied his experience and expertise to build strategies and business models for investor-owned utilities and municipalities – domestic and overseas – to address the evolution of the energy space and generate revenue in a market showing increased competition and changing customer expectations.


B.S.B.A., Information Systems, Appalachian State University

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